Anyone who runs a company must strive to keep morale high, productivity robust, and maintain enduring working relationships. An often overlooked..
Apple has pulled out all the stops with its new Apple Watch, as analysts debate whether it’s a tech gadget or a move into the world of fashion. Is..
Nobody in their right mind would voluntarily agree to let someone douse them over the head with a bucket of ice water. Yet the Ice Bucket Challenge..
In marketing, there is no such thing as instant gratification. But there are few things sweeter than reaping the benefits of a long-term project..
After years of declining sales that led some large retailers to stop publishing catalogs, the trend has begun to reverse. Here’s why the..
Patagonia, a clothing company that sometimes discourages customers from buying its garments, reports profits have tripled since 2008. “Negative..
What do you do when you have a tasty product which you would like to become a household name, and a staple in people’s daily diet, yet millions of..
What would you do if you only had a precious few seconds to make a life or death decision? Surgeons, soldiers, and pilots make such choices every..
For many, much of the working day is consumed by meetings, which can be a major source of frustration inside any organization. But matters get far..
Does the following scenario sound familiar?
You’re driving to an important business meeting and running slightly behind schedule. The road looks..
What is the difference between a one-time customer and a loyal customer? The simple answer is that the loyal customer gives you repeat business,..
An automobile can either travel forward, idle in neutral, or slip into reverse. The same applies to human beings, because even if we think we’re..
Audience participation is part and parcel of any organization dinner or function. Being a good spectator means listening respectfully and patiently..
Can you afford to turn down new business? On the surface, the answer is a resounding no, but the reasons to turn down an opportunity have nothing..
Never burn your bridges. That’s sage advice whether you’re leaving an employer to take a new job or whether you’re putting a client/advisory..
THE SECRET OF GETTING AHEAD IS GETTING STARTED.Mark Twain
Revenue-generating activities comprise the lifeblood of any business. Revenue-generators include calling on and meeting current and prospective..
The foremost building block of team spirit is making everyone feel valued as human beings. When a team leader sets that kind of tone for his..
When a customer or prospect asks you to put your proposal on paper, he is handing you a golden opportunity to engage him with a clear and..
A question often asked of successful people is: “what did you consider to be your biggest break?” The answer to that question is less important..